WHAT YOU SHARE. WHY WE NEED IT.
Privacy. No runaround.Privacy Policy — Privacy Policy.
This policy explains what information G&G may receive when you visit the site or contact the business, and how that information is used to answer questions and provide service.
1. Information you choose to share
When you call, text, or use a contact form made available by G&G, you may provide your name, phone number, email address, service address or ZIP code, photos or video of items, access details, preferred timing, and other information about the requested job.
Please do not send sensitive personal records or payment-card details by text or through an open message field.
2. Information from site use
The website and its hosting or analytics services may record basic technical information such as browser type, device type, referring page, pages viewed, and general location derived from an IP address. This information helps the site function and helps us understand which pages are useful.
3. How information is used
- Respond to calls, texts, questions, and quote requests.
- Review photos and job details, provide an estimate, and confirm service availability.
- Schedule, perform, and follow up on requested services.
- Maintain business records, improve the website, and address safety, fraud, or legal concerns.
4. When information may be shared
Information may be shared with crew members or service providers only as reasonably needed to operate the website, communicate with you, process an agreed service, or meet legal obligations. Links to Google, Yelp, and Facebook lead to those companies’ services, which follow their own privacy policies.
5. Calls and texts
If you contact G&G by phone or text, we may reply using the same contact information about your request, quote, schedule, or service. Message and data rates may apply. You can ask us to stop nonessential texts at any time.
6. Retention and protection
Information is kept only as long as reasonably needed for service, records, disputes, safety, or legal requirements. No method of electronic storage or transmission is perfectly secure, but reasonable steps are taken to protect the information used in business operations.
7. Your choices and questions
You may ask what contact information G&G has about you, request a correction, or ask that information be deleted when it is no longer required for business or legal reasons. Call or text (702) 762-8917 with a privacy question.
